eCarCare Roadside Assistance
At eCarCare we hold our customers' privacy sacred.We do not sell, distribute, or share any of your information with any third party except in cases where it is necessary to do so for the purpose of carrying out services or fulfilling orders and roadside assistance services.
Specific areas of this site use an online secure form. When your personal information is entered in these areas through our secure online server, secure server software (SSL) is used to encrypt all the information before it is sent to us. When you send us an email (as distinguished from a secure order form, which is encrypted), it is not necessarily secure and is not encrypted. All of the User information we collect is protected against unauthorized access.
PERSONALLY IDENTIFIABLE INFORMATION COLLECTED
The User information that is collected might include contact information (name, mailing address, telephone number, fax number and/or email address); corporate information (business name, business address and telephone numbers); and financial information (checking account, name on account, credit card number and expiration date), depending upon the nature of your order and roadside assistance services needed.
The contact information, corporate information and financial information from the order form are used to process your request. The User's contact, corporate and financial information is private and confidential. All information is secured and maintained on-file in an undisclosed location and is sometimes used to contact the User for purposes of completing the services requested by the User. Financial information that is collected is used to bill the User and this information is not shared with anyone outside of our company, except the merchant bank for the processing of credit card orders and the roadside assistance dispatch providers.
Our hosting service logs IP addresses, browser types and referred logs, which is used by our marketing staff for internal purposes only. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to perform their jobs.